Short answer
An EU Authorized Representative is a company established in the EU that a non-EU manufacturer appoints by written mandate. Under Article 4 of Regulation (EU) 2019/1020, many CE-marked products may only be placed on the EU market if such an operator exists and its name and contact details appear on the product, packaging or accompanying documents.
Who needs an EU Authorized Representative?
Manufacturers established outside the EU who sell products covered by EU harmonisation legislation, such as electrical equipment (LVD), electronics (EMC), RoHS, radio equipment (RED), toys and personal protective equipment, and who do not have an importer or another EU operator taking that role. Since 13 December 2024, the General Product Safety Regulation (EU) 2023/988 extends the same requirement to consumer products in general.
What we do as your Authorized Representative
- Keep your EU Declaration of Conformity and technical documentation available to market surveillance authorities for 10 years after the last product is placed on the market
- Provide authorities with all information needed to demonstrate conformity, in a language they understand
- Inform authorities when we have reason to believe a product presents a risk, and cooperate on corrective actions
- Allow you to print our name and EU postal address on the product, packaging, parcel or accompanying document
- Inform you immediately of any request, inspection or notice received about your products
What we need from you
- Business licence and company details
- EU Declaration of Conformity, or the data needed to draft it
- Test reports from an ISO/IEC 17025 accredited laboratory
- Product description, drawings, user manual and label artwork
- Written notice at least 15 days before any change in design, materials or production
How the mandate works
We sign a bilingual framework contract and a product annex listing the models covered. The mandate runs for one year and renews automatically. Our details may be printed on your products only after payment and our written artwork approval. Our legal duty to keep your documents continues for 10 years after the last batch, even if the contract ends.