1. Controller
The controller of personal data processed through isoconsult-eu.com is ISOCONSULT S.R.L., Str. Ștefan cel Mare nr. 52, Anexa 1, Sat Independența, Comuna Independența, Județul Galați, Romania, tax ID 51705731, Trade Register No. J2025030488006. Contact for data protection matters: [email protected].
2. Data we process
- Data you send through the quote form or by email: name, company, country, email, phone or messaging ID, and the content of your message
- Business data in contracts and technical files, which may include names and signatures of your representatives
- Technical data needed to deliver the website securely, such as IP address and browser type, processed by our hosting provider
3. Purposes and legal bases
- Answering requests and preparing offers: steps taken at your request prior to a contract (Art. 6(1)(b) GDPR)
- Performing the mandate and services: performance of a contract (Art. 6(1)(b))
- Keeping technical documentation for 10 years and accounting records: legal obligation (Art. 6(1)(c))
- Website security and abuse prevention: legitimate interest (Art. 6(1)(f))
4. Recipients
We share data only where necessary: with our hosting and security provider Cloudflare, with the email delivery provider used for the contact form, with laboratories or translators when you ask us to coordinate tests or translations, and with competent public authorities when the law requires it. Some providers may process data outside the EEA under Standard Contractual Clauses or an adequacy decision.
5. Retention
Requests that do not lead to a contract are kept for up to 2 years. Contracts and technical documentation are kept for 10 years after the last product covered is placed on the market, plus the periods required by tax and accounting law.
6. Your rights
You have the right of access, rectification, erasure, restriction, data portability and objection, and the right to withdraw consent at any time. Write to [email protected]. You may also complain to the Romanian supervisory authority, ANSPDCP (www.dataprotection.ro).
7. Security
ISOCONSULT S.R.L. operates an information security management system certified to ISO/IEC 27001. Access to client documentation is restricted and logged.